frameworkmarketing.net

Privacy Policy

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

Framework Marketing ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. Please read it carefully.

1. Information We Collect

We collect only the information necessary to provide you with assistance and manage our client relationships. This may include:

• Contact information – your name, email address, phone number, and business name when you reach out to us.
• Communication history – records of messages, inquiries, and support requests you send to us, including any information you voluntarily provide while seeking help.
• Basic business information – details you share about your project or needs so we can serve you better.

We do not collect payment card data, government identification numbers, or sensitive personal information beyond what you choose to share in the normal course of a business conversation.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To respond to your inquiries and provide the assistance you requested.
• To maintain an internal record of our client interactions so we can follow up effectively and provide consistent service over time.
• To improve how we serve you based on your feedback and prior communications.

We do not use your information for automated marketing campaigns, unsolicited advertising, or any purpose unrelated to the service you directly requested from us.

3. SMS / Text Messaging

If we ever use a phone or messaging system to communicate with you, it will be solely in direct response to a request you have made — for example, to answer a question you submitted or to follow up on an active service inquiry. Any such communication will be limited to the subject matter of your original request.

If at any time you wish to stop receiving text communications from us, simply reply STOP to any message we send and we will immediately cease contact via that channel.

4. We Do Not Sell or Share Your Information

We do not sell, rent, trade, lease, or otherwise share your personal information with any third party for their marketing or commercial purposes — ever. Your contact details, communications, and business information are used only internally, only by us, only to help you.

The only circumstances under which we would disclose your information to a third party are:

• With your explicit written consent.
• When required by applicable law, court order, or a valid legal process.
• To protect the rights, property, or safety of Framework Marketing, our clients, or the public, as permitted by law.

5. Data Storage and Security

Your information is stored in internal systems used solely by Framework Marketing to manage client relationships. We take reasonable technical and organizational precautions to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as is reasonably necessary to provide ongoing assistance or to maintain a record of a completed business relationship. If you would like your information removed from our records, please contact us and we will honor that request promptly.

7. Third-Party Services

We may use third-party tools to facilitate communications (such as telephony or messaging infrastructure providers). These service providers may have access to the technical data necessary to route messages (e.g., phone numbers), but they are contractually prohibited from using that data for their own purposes and are obligated to protect it.

We do not direct these providers to use your information for any purpose other than delivering the specific communication you initiated.

8. Cookies and Website Tracking

Our website may use standard browser cookies or similar technologies to understand basic usage patterns (such as which pages are visited). We do not use tracking cookies for targeted advertising and do not share website usage data with advertising networks.

9. Your Rights

You have the right to:

• Access – request a copy of the personal information we hold about you.
• Correction – ask us to correct inaccurate information.
• Deletion – request that we delete your information from our records.
• Opt-out of communications – ask us to stop contacting you at any time.

To exercise any of these rights, contact us using the information below. We will respond to all requests within a reasonable timeframe.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: